Policies

REFUND POLICY:


ALL SALES ARE FINAL ! NO REFUNDS UNDER NO CIRCUMSTANCE, returns, changes to order, or exchanges once the item is shipped out or started production. Please read all product descriptions carefully before purchasing. 

Please inspect your order upon reception and contact us within 24 hours if the item is defective, or damaged, or if you receive the wrong item. So we can evaluate the issue and make it right

STATEMENT IS NOT RESPONSIBLE FOR ANY LOST PACKAGES THROUGH SHIPMENT!!
CONTACT THE SHIPPING CARRIER IF LOST.

SHIPPING POLICY:



made to order:
2-3 weeks for production and fulfillment.

Pre-Made Items: 2-7 days for fulfillment.

please check before purchasing as we do not offer refunds

STATEMENT IS NOT RESPONSIBLE FOR ANY LOST PACKAGES THROUGH SHIPMENT!!
CONTACT THE SHIPPING CARRIER IF LOST.

CHARGEBACK POLICY:

1. By purchasing from our website, you agree to these terms and conditions. We reserve the right to update and change these terms and conditions at any time.

2. All customers confirm they have read and agree to our terms and conditions before making a purchase.

3. If a chargeback is placed, STATEMENT has evidence that the customer has agreed to our terms and conditions. This evidence will be used during any dispute case.


TERMS OF SERVCE:

By consenting to The Truth Co’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at [LINK to your contacts page or form, or email address] for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [LINK to Your Privacy Policy] to determine how we collect and use your personal information.


PRIVACY POLICY:

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.